Sometimes a written guide is not enough: seeing how it is done, on the real screen, saves you half an hour of trial and error. That is why the Help Center now includes short, step-by-step video tutorials, and the documentation guides have been renewed with screenshots and videos next to the text.
What changes
- Before: to learn a feature you had to read the guide or ask someone on the team.
- Now: you open the video, watch it in a window inside the app and repeat the steps in your own account.
- What stays the same: the written guides are still there. The video complements them.
Which videos there are
Each one covers a specific walkthrough:
- Welcome tour: the side menu, the search, the New Rental button and where to find help.
- Load products: create one or import many from Excel or CSV.
- Add a customer: with their contact details, or importing several from Excel.
- Your public catalog: find your branch's link and see what your customers see.
- Create your first rental: choose the customer, the dates and the products, and confirm.
- Deliver and receive a rental: prepare, deliver, receive and settle step by step.
- Collect a rental payment: record a full or partial payment and check Payments and Collections.
- Quotes: from the proposal to the rental.
- Calendar and availability: pickups and returns per day, filters by product and free units.
- Rental contracts: tax details, terms, and the link for your customer to sign.
- Reports: revenue, cash flow, product and customer rankings, and utilization.
- Equipment maintenance: record the maintenance and see how availability changes.
- Bundles: group products into a line with its own price.
Where to watch them
- In the Help Center, in the Video tutorials section, with the Watch tutorial button on each topic.
- Inside the documentation guides, right where each feature is explained.
- In your first-steps list: when you are missing a step to get your business running, such as creating your first rental, Leaxio shows you the video for that step.
In your language
Each video is available in Spanish and in English, and you can switch between them in the same window. If you prefer to watch it in a separate tab, there is an option to open it in Google Drive.
A renewed guide
The documentation guides were improved too: better organized, with real screenshots, plan and permission notices when a feature depends on them, and links to continue with the next topic.
Tips
- Start with the welcome tour if you have just created your account; it takes a few minutes.
- Put it on a big screen and repeat the steps in another tab with your test data.
- Share the right video with whoever joins the team: for example, “Collect a rental payment” for whoever serves the counter.
Keep reading
- First steps: set up your business in minutes.
- Rentals: the written guide to the whole walkthrough.
- FAQ: quick answers.